Word Blindness

It's not what you say it's the way that you say it.

Process: The host introduces the idea that the impact of our ideas comes less from our choice of words, more from our tone and body language. The research to support this never fails to surprise. The session continues with one or more fun demonstrations of this idea in action. For example, the group will see how - with different emphasis - a seven-word sentence can have seven different "meanings".

Outcome: This fun session covers an important distinction about communication. Delegates will see how - for example when preparing presentations - they might consider spending more time thinking about their tone and body language rather than devote all their time to the script and slides.