Rapport

How to get along with everyone

1-2 days

Format: In-house or Open programme; Keynote or Small-group coaching.

‘Rapport’ transforms your dealings with others to create high trust win/win relationships: even with people who are not like you.

The Challenges

Successful organisations rely on the ability of their workforce to work effectively with others by creating an effective rapport. However, there is more to getting along with other people than at first seems apparent. Unintentional misunderstandings arise all too often. Those involved often have no clear perception of what went wrong or why.

The Solution

Si’s ‘Rapport’ solution provides participants with a clear understanding of what it takes to create a good rapport with other people, even with those with a very different outlook and approach. Participants learn how to be flexible in dealing with others, in order to build trust and develop win/win relationships.

The Business Benefits

Our ‘Rapport’ programme delivers significant benefits, including:

• increased understanding of others
• long-term trust in business relationships
• dialogues not monologues

Participants will learn how to:

• understand how people think
• understand how people communicate what they think
• recognise the impact of words, tonality and body language
• sharpen the ability to notice and correctly interpret non-verbal messages
• quickly build and sustain rapport, even while handling disagreements
• deal with difficult people
• create a rapport with people who are ‘not like you’
• develop win/win relationships